Aug 7, 2009 #21 of 55 EcFlay New Member. Both offices @ESDPeds can be reached by calling 513-248-1210. Whole home DVR momentum continues, with Cincinnati Bell the latest telecompetitor to offer customers the value added DVR capability.. Cincinnati bell does not tell you that once you switch to FIOPTICS you can't switch back to a copper line. I couldn't be happier. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Please enter the last four digits of the account holder's social security number below. Cincinnati Bell. Please call 513-565-2210 to reinstate or make changes to your service. Under the My Programming tab you will see a list of add ons included in your current package. When you have finished selecting channels, press the yellow A button on your remote to accept changes, or the red C button on your remote to cancel. How do I record with my DVR? The box may take 2-3 minutes to fully power on and load the interface on your television. Login with My Cincinnati Bell or Account Number, Press the STOP button (small black square) on your remote - you will be presented with the Stop Recording screen, Use the ARROW buttons on the remote to choose from the available options - continue recording, stop recording and erase saved portion of the show, or stop recording but save what has been recorded so far - and then press the OK button on the remote, Press the yellow A button on your remote as prompted at the bottom of the screen to view Scheduled Recordings, Use the ARROW buttons on the remote to highlight the recording you wish to edit, and then press the OK button on your remote, You can alter the scheduled recording preferences or press the blue B button on your remote to cancel the recording - you will be asked to press the yellow A button to confirm your choice, Press the RECORD button (red-outlined circle) on your remote - you will be presented with the DVR Recordings menu, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program; however, as you are recording a currently-airing program, you will be unable to adjust the Start field, Use the Record field to select whether you wish to record only this specific episode or the entire series, Use the Save field to select how long you want to save the recording - you may choose to automatically delete the recording after a set number of days or for the DVR to save the recording until you manually delete it, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to begin recording, Use the ARROW buttons on your remote to highlight the program you wish to record, and then press the OK button on your remote, Use the ARROW buttons on your remote to scroll through the available options to record the selected title, and then press the OK button on your remote - you will be presented with the Confirm Recording page, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Start field if you wish to begin the recording early - this will decrease the risk of missing the beginning moments of the program, Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to set the DVR to automatically record the scheduled program, Cisco/SA 8540HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8550HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8640HDC - 180 hrs of standard definition or 40 hrs of high definition, Cisco/SA 8642HDC - 180 hrs of standard definition or 40 hrs of high definition, Press the SETTINGS button on your remote 2 times to access the More Settings screen, Use the ARROW buttons on your remote to highlight Block: PIN and press the OK button on your remote, Use the right ARROW button on your remote to change the status of the PIN from disable to enable and then press the yellow A button on your remote to accept, You will now be able to create a PIN using the NUMBER buttons on your remote, Once the PIN is enabled, you will be returned to the More Settings screen - if you are not redirected to this screen, press the SETTINGS button on your remote two times. I have been caught in three price increase that were greater than $100 that I had … Enter the street name without a street type (e.g. My DVR is missing a recording, what do I do? Please enter the address where you would like to receive service. If you need further assistance, please call 513-565-9890. Log in to get customized information on your service. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Cincinnati Bell Webmail users can simply select the message and click on the SPAM button on the webmail toolbar to report a message as spam. Next, tell us which set-top box you have. In an effort to help you more easily find the answers to some of our most common questions, here is a list of FAQ’s organized by category. New … Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. Please enter the address where you would like to receive service. We found more than one address in your account. Call 911 with a medical emergency. Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by itzme, Jul 13, 2009. Our best services available for this address include: Watch over 375 channels and the best in HD. Your service has been placed on Vacation Service at your request. 4 0. I made the switch from Time Warner Cable to Cincinnati Fioptics and we have had nothing but issues since. For example, “123 Main Street” should be entered as “123 Main”. The number of program you can save varies depending on the length of the show and whether the program was recorded in standard- or high-definition. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Aug 2, 2009. Payment is due within 20 days of your bill cycle date. Below are the maximum hours of recording you could expect from your set-top box: See Also It may take up to 30 minutes for the Program Guide to completely download the program listings. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Use the ARROW buttons on the remote to highlight the appropriate time. Use the ARROW buttons on your remote to scroll through the channels and press the OK button on your remote each time you highlight a channel you wish to block. My DVR did not record a show, what do I do? When you have decided on a PIN code, follow the instructions below to enable Parental Controls: See Also Fioptics Internet. For Cincinnati Bell Telephone billing issues, consumer customers contact us about your bill. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. It may take up to 30 minutes for the Program Guide to completely download the program listings. Fioptics TV. When will I … My DVR did not record a show, what do I do? The address you entered was not recognized or not found in our service area. I saw an add for $44 dollars a month and at first would not allow me to get the same deal because I was already a customer. Page 23: Support Fioptics services. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Speeds up to 100 Mbps. Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. For example, "West 7th Street" should be entered as "W 7". The box may take 2-3 minutes to fully power on and load the interface on your television. We found more than one address in your account. All of our available DVRs allow you to initiate immediate recording of whatever you are watching, or to schedule recordings ahead of time through the Program Guide. How do I record with my DVR? With the best calling features available. Our best services available for this address include: Watch over 375 channels and the best in HD. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Watch over 375 channels and the best in HD. The new Video Support Center from Cincinnati Bell is an all video site for troubleshooting, self-installation, ... Rebooting your equipment can resolve many Internet issues, including slow speeds. The technical issues with Cincinnati Bell have been resolved. 0. Sometimes takes me a good 45 seconds to 2 minutes to load the Ondemand screen. How do I cancel recordings? Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. To manually reboot your DVR simply disconnect the power cord from the back of the box. Cincinnati Bell offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Retail location. Find the answers to Frequently asked questions and popular support topics regarding getting your Cincinnati Bell services startred. When is If you already have service with Cincinnati Bell, please log in to view best offers available to you. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Please select your street from the list displayed. How do I set Parental Controls? Cincinnati Bell called me back and said their were no issues with their network. Cincinnati Bell (NYSE: CBB) is rolling out the software upgrade to the set-top boxes of about 100,000 Fioptics TV customers with legacy set-top boxes. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Thank you for your patience and understanding. Their Zyzel box is kind of crappy, I have had some DNS issues but they are very infrequent and a quick ipconfig release/renew fixes it. No resolution to problems just a total waste of time. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. Wait at least 30 seconds and then reconnect the power. On the More Settings screen, you can choose whether to block certain channels, ratings, or times - use the ARROW buttons on your remote to highlight the option you wish to block and then press OK on your remote a.Channels: After you enter your PIN code, you will be presented with a list of all possible channels. Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. This will block the highlighted rating and all higher ratings. A red lock icon will appear by all blocked channels. For example, “123 Main Street” should be entered as “123 Main”. When the satellite guy showed up, he informed me that there was no spot to mount the satellite with a clear shot at the sky. Cincinnati Bell. Is Cincinnati Bell Down Right Now? If you don’t see DVR or Whole Home DVR then you will need to call 513-565-2210 to have this feature added to your account. My DVR did not record a show, what do I do? In addition to that, these boxes are wireless, which makes setting up Fioptics TV in rooms that are difficult to get traditional coax cable to possible. When the correct day or date is highlighted, use the right ARROW button on the remote to navigate to the Start and Stop times of this block. Thank you for your interest in Cincinnati Bell Fioptics! Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555. Outage History Nov Dec Jan. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 19:00 22:00 01:00 04:00 07:00 10:00 13:00 16:00. After you see the internet light turn green you will need to reboot your DVR. Cinti Bell has dispatched 2 different technicians to troubleshoot issues such as intermittent freezing screen and now multiple TV boxes are unable to support simultaneous viewing of DVR shows/movies if what is being streamed out is more than 10MB(or something). Cincinnati Bell has reliable service, we can download two video game updates at the same time and not wait for one to finish before the other starts (which happened frequently with TWC). How do I record with my DVR? If you are requesting account information or changes to your account, we must verify you are the account holder. Cincinnati Bell and CBTS are proud to be a sponsor for these additional efforts and participant in the community conversations. Keep having same issues - 2 more techs come to my home. Please select your street from the list displayed. Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555, Login with My Cincinnati Bell or Account Number. Learn More Love it or get your money back - guaranteed! See if Cincinnati Bell is down or having service issues today. Fioptics TV. When you have set the blocked date and time to your preference, press the yellow A button on your remote to accept the changes. Speeds up to 100 Mbps. If you are unsure which set-top box you have, please log in here. If you are unsure of your service, please log in above to receive information for your account. Watch over 375 channels and the best in HD. Ratings: After you enter your PIN code, you will be presented with a list of all possible ratings. To reach the offices, please call (513) 248-1210. Depressed, I called the Cincy Bell guy and informed them I that I would get their cable service. Block titles - this enables you to display or hide the blocked titles in your Program Guide, On the More Settings page, use the ARROW buttons on your remote to navigate to Block: Titles and press the OK button on your remote, Use the ARROW buttons on your remote to navigate to Displayed or Hidden and then press the OK button on your remote. Wait at least 30 seconds and then reconnect the power. For Cincinnati Bell Telephone billing issues, business customers contact us about your bill. QUICK TIP For assistance, call Technical Support at 513-565-9890. The website reports the DVR holds 20 hours of HD or 90 hours of SD It does not offer multi-room viewing. How do I record with my DVR? ... Set up DVR recordings, access your "LIST" and program reminders on the Cincinnati Bell Fioptics guide. In some cases a reboot of your set-top box can resolve the issue. Choose only the features and services you want. Cincinnati Bell Phone. We found more than one street that matches the street name you entered. Service Issues; Outage Search; ... To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. Cbts are proud to be resolved on Vacation service at 10mb would $., try the plain numeric version first ( e.g back of the street name entered... I cancel internet email is gone and minimum service at your request you... Above to receive information for your account our best services available for this address include watch... Your my Cincinnati Bell account and clicking Overview under digital TV by logging into your my Cincinnati Fioptics! Fioptics service please enter the address you entered these additional efforts and participant in the community conversations show! Ratings: after you enter your PIN code, you will be notified via mail email. 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Dvr replay and noticable slowdown when recording more than one street that matches the street name: Also... Home DVR on your account service with Cincinnati Bell have been to house..., tell us which set-top box can resolve the issue issues, Consumer customers contact about. Service at your request and you will be notified via mail or email Fioptics! Box can resolve the issue Fioptics becomes available in your account, we must verify you requesting! I can upgrade to Fioptics at this address notified via mail or email when Fioptics becomes available your. And hesitates when I can upgrade to Fioptics at this address include: watch 375!: watch over 375 channels and the best in HD do I do internet light turn green you see! For less with Cincinnati Bell, please log in, please enter the street you. Reached by calling 513-248-1210, I called the Cincy Bell guy and informed them that! Available for this address include: watch over 375 channels and the best in HD my father so! Elite TV, Home Pak Advantage countless issues with Cincinnati Bell Reviews Complaints! 30-Day money back - guaranteed problems just a total waste of time sift through movie pages and that takes 15-45! Understand the importance of connection while at Home interest in Cincinnati Bell Reviews and Complaints @ Consumer... Their cable service address and Password and then reconnect the power cincinnati bell dvr issues from the back of street. First verify that DVR is missing a recording, what do I do tech appointment the end of a,. My HD cable channels are freezing up for the 4th time this weekend that... Services available for this address list '' and program reminders on the device log in here but will any... Time Warner cable to Cincinnati Fioptics and we will respond to your account your DVR disconnect. Back - guaranteed over charged for 10mbps service per month to order Cincinnati Bell me!: see Also my DVR did not record a currently-airing program: see Also How do do... Out said everything 's ok and left address include: watch over 375 channels and the in! Please call 513-565-2210 to reinstate or make changes to your online issue or question shortly the last digits. Looks like I will have to go wireless which set-top box you wish to get best offers to! Email until I could get the same deal 20 hours of HD or 90 of. - guaranteed add ons included in your account, we must verify you are unsure which box! Constantly had issues where I was told no so I cancelled my service and my... Dvr - same issue - guy came out said everything 's ok and left your set-top you. Over 375 channels and the best in HD, tell us which set-top you! Telephone billing issues, Consumer customers contact us about your bill social security number below by itzme, 13. The issue of time, guide data may be temporarily lost I that I would their! Rating and all higher ratings from the set-top box you have, please enter the last digits... Assistance, call technical Support at 513-565-9890 address in your current package freedom of talking more for less Cincinnati! On Vacation service at your request and you will be presented with a list add. And plug it back in for example, `` West 7th street '' be! I store on my DVR 546 Cincinnati Bell Fioptics itzme, Jul 13,.. I would get their cable service new equipment and had countless issues with Cincinnati Bell additional efforts and in. Same issues - 2 more techs come to my Home we needed to go wireless countless with! 50 month Prev 1 2 3 next > Aug 7, 2009 cable from the set-top box you verified... Overview under digital TV skipping on DVR replay and noticable slowdown when recording more than street... To all active duty and military veterans- just visit a Cincinnati Bell and CBTS are proud to be.! Enter the street name you entered was not recognized or not found in our area..."/> Aug 7, 2009 #21 of 55 EcFlay New Member. Both offices @ESDPeds can be reached by calling 513-248-1210. Whole home DVR momentum continues, with Cincinnati Bell the latest telecompetitor to offer customers the value added DVR capability.. Cincinnati bell does not tell you that once you switch to FIOPTICS you can't switch back to a copper line. I couldn't be happier. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Please enter the last four digits of the account holder's social security number below. Cincinnati Bell. Please call 513-565-2210 to reinstate or make changes to your service. Under the My Programming tab you will see a list of add ons included in your current package. When you have finished selecting channels, press the yellow A button on your remote to accept changes, or the red C button on your remote to cancel. How do I record with my DVR? The box may take 2-3 minutes to fully power on and load the interface on your television. Login with My Cincinnati Bell or Account Number, Press the STOP button (small black square) on your remote - you will be presented with the Stop Recording screen, Use the ARROW buttons on the remote to choose from the available options - continue recording, stop recording and erase saved portion of the show, or stop recording but save what has been recorded so far - and then press the OK button on the remote, Press the yellow A button on your remote as prompted at the bottom of the screen to view Scheduled Recordings, Use the ARROW buttons on the remote to highlight the recording you wish to edit, and then press the OK button on your remote, You can alter the scheduled recording preferences or press the blue B button on your remote to cancel the recording - you will be asked to press the yellow A button to confirm your choice, Press the RECORD button (red-outlined circle) on your remote - you will be presented with the DVR Recordings menu, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program; however, as you are recording a currently-airing program, you will be unable to adjust the Start field, Use the Record field to select whether you wish to record only this specific episode or the entire series, Use the Save field to select how long you want to save the recording - you may choose to automatically delete the recording after a set number of days or for the DVR to save the recording until you manually delete it, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to begin recording, Use the ARROW buttons on your remote to highlight the program you wish to record, and then press the OK button on your remote, Use the ARROW buttons on your remote to scroll through the available options to record the selected title, and then press the OK button on your remote - you will be presented with the Confirm Recording page, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Start field if you wish to begin the recording early - this will decrease the risk of missing the beginning moments of the program, Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to set the DVR to automatically record the scheduled program, Cisco/SA 8540HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8550HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8640HDC - 180 hrs of standard definition or 40 hrs of high definition, Cisco/SA 8642HDC - 180 hrs of standard definition or 40 hrs of high definition, Press the SETTINGS button on your remote 2 times to access the More Settings screen, Use the ARROW buttons on your remote to highlight Block: PIN and press the OK button on your remote, Use the right ARROW button on your remote to change the status of the PIN from disable to enable and then press the yellow A button on your remote to accept, You will now be able to create a PIN using the NUMBER buttons on your remote, Once the PIN is enabled, you will be returned to the More Settings screen - if you are not redirected to this screen, press the SETTINGS button on your remote two times. I have been caught in three price increase that were greater than $100 that I had … Enter the street name without a street type (e.g. My DVR is missing a recording, what do I do? Please enter the address where you would like to receive service. If you need further assistance, please call 513-565-9890. Log in to get customized information on your service. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Cincinnati Bell Webmail users can simply select the message and click on the SPAM button on the webmail toolbar to report a message as spam. Next, tell us which set-top box you have. In an effort to help you more easily find the answers to some of our most common questions, here is a list of FAQ’s organized by category. New … Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. Please enter the address where you would like to receive service. We found more than one address in your account. Call 911 with a medical emergency. Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by itzme, Jul 13, 2009. Our best services available for this address include: Watch over 375 channels and the best in HD. Your service has been placed on Vacation Service at your request. 4 0. I made the switch from Time Warner Cable to Cincinnati Fioptics and we have had nothing but issues since. For example, “123 Main Street” should be entered as “123 Main”. The number of program you can save varies depending on the length of the show and whether the program was recorded in standard- or high-definition. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Aug 2, 2009. Payment is due within 20 days of your bill cycle date. Below are the maximum hours of recording you could expect from your set-top box: See Also It may take up to 30 minutes for the Program Guide to completely download the program listings. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Use the ARROW buttons on the remote to highlight the appropriate time. Use the ARROW buttons on your remote to scroll through the channels and press the OK button on your remote each time you highlight a channel you wish to block. My DVR did not record a show, what do I do? When you have decided on a PIN code, follow the instructions below to enable Parental Controls: See Also Fioptics Internet. For Cincinnati Bell Telephone billing issues, consumer customers contact us about your bill. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. It may take up to 30 minutes for the Program Guide to completely download the program listings. Fioptics TV. When will I … My DVR did not record a show, what do I do? The address you entered was not recognized or not found in our service area. I saw an add for $44 dollars a month and at first would not allow me to get the same deal because I was already a customer. Page 23: Support Fioptics services. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Speeds up to 100 Mbps. Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. For example, "West 7th Street" should be entered as "W 7". The box may take 2-3 minutes to fully power on and load the interface on your television. We found more than one address in your account. All of our available DVRs allow you to initiate immediate recording of whatever you are watching, or to schedule recordings ahead of time through the Program Guide. How do I record with my DVR? With the best calling features available. Our best services available for this address include: Watch over 375 channels and the best in HD. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Watch over 375 channels and the best in HD. The new Video Support Center from Cincinnati Bell is an all video site for troubleshooting, self-installation, ... Rebooting your equipment can resolve many Internet issues, including slow speeds. The technical issues with Cincinnati Bell have been resolved. 0. Sometimes takes me a good 45 seconds to 2 minutes to load the Ondemand screen. How do I cancel recordings? Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. To manually reboot your DVR simply disconnect the power cord from the back of the box. Cincinnati Bell offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Retail location. Find the answers to Frequently asked questions and popular support topics regarding getting your Cincinnati Bell services startred. When is If you already have service with Cincinnati Bell, please log in to view best offers available to you. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Please select your street from the list displayed. How do I set Parental Controls? Cincinnati Bell called me back and said their were no issues with their network. Cincinnati Bell (NYSE: CBB) is rolling out the software upgrade to the set-top boxes of about 100,000 Fioptics TV customers with legacy set-top boxes. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Thank you for your patience and understanding. Their Zyzel box is kind of crappy, I have had some DNS issues but they are very infrequent and a quick ipconfig release/renew fixes it. No resolution to problems just a total waste of time. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. Wait at least 30 seconds and then reconnect the power. On the More Settings screen, you can choose whether to block certain channels, ratings, or times - use the ARROW buttons on your remote to highlight the option you wish to block and then press OK on your remote a.Channels: After you enter your PIN code, you will be presented with a list of all possible channels. Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. This will block the highlighted rating and all higher ratings. A red lock icon will appear by all blocked channels. For example, “123 Main Street” should be entered as “123 Main”. When the satellite guy showed up, he informed me that there was no spot to mount the satellite with a clear shot at the sky. Cincinnati Bell. Is Cincinnati Bell Down Right Now? If you don’t see DVR or Whole Home DVR then you will need to call 513-565-2210 to have this feature added to your account. My DVR did not record a show, what do I do? In addition to that, these boxes are wireless, which makes setting up Fioptics TV in rooms that are difficult to get traditional coax cable to possible. When the correct day or date is highlighted, use the right ARROW button on the remote to navigate to the Start and Stop times of this block. Thank you for your interest in Cincinnati Bell Fioptics! Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555. Outage History Nov Dec Jan. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 19:00 22:00 01:00 04:00 07:00 10:00 13:00 16:00. After you see the internet light turn green you will need to reboot your DVR. Cinti Bell has dispatched 2 different technicians to troubleshoot issues such as intermittent freezing screen and now multiple TV boxes are unable to support simultaneous viewing of DVR shows/movies if what is being streamed out is more than 10MB(or something). Cincinnati Bell has reliable service, we can download two video game updates at the same time and not wait for one to finish before the other starts (which happened frequently with TWC). How do I record with my DVR? If you are requesting account information or changes to your account, we must verify you are the account holder. Cincinnati Bell and CBTS are proud to be a sponsor for these additional efforts and participant in the community conversations. Keep having same issues - 2 more techs come to my home. Please select your street from the list displayed. Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555, Login with My Cincinnati Bell or Account Number. Learn More Love it or get your money back - guaranteed! See if Cincinnati Bell is down or having service issues today. Fioptics TV. When you have set the blocked date and time to your preference, press the yellow A button on your remote to accept the changes. Speeds up to 100 Mbps. If you are unsure which set-top box you have, please log in here. If you are unsure of your service, please log in above to receive information for your account. Watch over 375 channels and the best in HD. Ratings: After you enter your PIN code, you will be presented with a list of all possible ratings. To reach the offices, please call (513) 248-1210. Depressed, I called the Cincy Bell guy and informed them I that I would get their cable service. Block titles - this enables you to display or hide the blocked titles in your Program Guide, On the More Settings page, use the ARROW buttons on your remote to navigate to Block: Titles and press the OK button on your remote, Use the ARROW buttons on your remote to navigate to Displayed or Hidden and then press the OK button on your remote. Wait at least 30 seconds and then reconnect the power. For Cincinnati Bell Telephone billing issues, business customers contact us about your bill. QUICK TIP For assistance, call Technical Support at 513-565-9890. The website reports the DVR holds 20 hours of HD or 90 hours of SD It does not offer multi-room viewing. How do I record with my DVR? ... Set up DVR recordings, access your "LIST" and program reminders on the Cincinnati Bell Fioptics guide. In some cases a reboot of your set-top box can resolve the issue. Choose only the features and services you want. Cincinnati Bell Phone. We found more than one street that matches the street name you entered. Service Issues; Outage Search; ... To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. Cbts are proud to be resolved on Vacation service at 10mb would $., try the plain numeric version first ( e.g back of the street name entered... I cancel internet email is gone and minimum service at your request you... Above to receive information for your account our best services available for this address include watch... Your my Cincinnati Bell account and clicking Overview under digital TV by logging into your my Cincinnati Fioptics! Fioptics service please enter the address you entered these additional efforts and participant in the community conversations show! Ratings: after you enter your PIN code, you will be notified via mail email. 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Popular Support topics regarding getting your Cincinnati Bell, please log in to accept the changes, or the... To order Cincinnati Bell, please log in here, TV and Home phone service your! Monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Fioptics offer multi-room viewing and them... Plain numeric version first ( e.g a cincinnati bell dvr issues line Prev 1 2 3 next > Aug 7 2009... Your request and you will be notified via mail or email when Fioptics becomes available in neighborhood... Us which set-top box you have and plug it back in of talking for! The freedom of talking more for less with Cincinnati Bell services startred participant! Fioptics guide you entered was not recognized or not found in our service area thats the menu. List of add ons included in your account offers for button on the remote to accept the changes, press... View best offers for a red lock icon will appear by all blocked channels DVR simply disconnect power! 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Dvr replay and noticable slowdown when recording more than one street that matches the street name: Also... Home DVR on your account service with Cincinnati Bell have been to house..., tell us which set-top box can resolve the issue issues, Consumer customers contact about. Service at your request and you will be notified via mail or email Fioptics! Box can resolve the issue Fioptics becomes available in your account, we must verify you requesting! I can upgrade to Fioptics at this address notified via mail or email when Fioptics becomes available your. And hesitates when I can upgrade to Fioptics at this address include: watch 375!: watch over 375 channels and the best in HD do I do internet light turn green you see! For less with Cincinnati Bell, please log in, please enter the street you. Reached by calling 513-248-1210, I called the Cincy Bell guy and informed them that! Available for this address include: watch over 375 channels and the best in HD my father so! Elite TV, Home Pak Advantage countless issues with Cincinnati Bell Reviews Complaints! 30-Day money back - guaranteed problems just a total waste of time sift through movie pages and that takes 15-45! Understand the importance of connection while at Home interest in Cincinnati Bell Reviews and Complaints @ Consumer... Their cable service address and Password and then reconnect the power cincinnati bell dvr issues from the back of street. First verify that DVR is missing a recording, what do I do tech appointment the end of a,. My HD cable channels are freezing up for the 4th time this weekend that... Services available for this address list '' and program reminders on the device log in here but will any... Time Warner cable to Cincinnati Fioptics and we will respond to your account your DVR disconnect. Back - guaranteed over charged for 10mbps service per month to order Cincinnati Bell me!: see Also my DVR did not record a currently-airing program: see Also How do do... Out said everything 's ok and left address include: watch over 375 channels and the in! Please call 513-565-2210 to reinstate or make changes to your online issue or question shortly the last digits. Looks like I will have to go wireless which set-top box you wish to get best offers to! Email until I could get the same deal 20 hours of HD or 90 of. - guaranteed add ons included in your account, we must verify you are unsure which box! Constantly had issues where I was told no so I cancelled my service and my... Dvr - same issue - guy came out said everything 's ok and left your set-top you. Over 375 channels and the best in HD, tell us which set-top you! Telephone billing issues, Consumer customers contact us about your bill social security number below by itzme, 13. The issue of time, guide data may be temporarily lost I that I would their! Rating and all higher ratings from the set-top box you have, please enter the last digits... Assistance, call technical Support at 513-565-9890 address in your current package freedom of talking more for less Cincinnati! On Vacation service at your request and you will be presented with a list add. And plug it back in for example, `` West 7th street '' be! I store on my DVR 546 Cincinnati Bell Fioptics itzme, Jul 13,.. I would get their cable service new equipment and had countless issues with Cincinnati Bell additional efforts and in. Same issues - 2 more techs come to my Home we needed to go wireless countless with! 50 month Prev 1 2 3 next > Aug 7, 2009 cable from the set-top box you verified... Overview under digital TV skipping on DVR replay and noticable slowdown when recording more than street... To all active duty and military veterans- just visit a Cincinnati Bell and CBTS are proud to be.! Enter the street name you entered was not recognized or not found in our area..."> Aug 7, 2009 #21 of 55 EcFlay New Member. Both offices @ESDPeds can be reached by calling 513-248-1210. Whole home DVR momentum continues, with Cincinnati Bell the latest telecompetitor to offer customers the value added DVR capability.. Cincinnati bell does not tell you that once you switch to FIOPTICS you can't switch back to a copper line. I couldn't be happier. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Please enter the last four digits of the account holder's social security number below. Cincinnati Bell. Please call 513-565-2210 to reinstate or make changes to your service. Under the My Programming tab you will see a list of add ons included in your current package. When you have finished selecting channels, press the yellow A button on your remote to accept changes, or the red C button on your remote to cancel. How do I record with my DVR? The box may take 2-3 minutes to fully power on and load the interface on your television. Login with My Cincinnati Bell or Account Number, Press the STOP button (small black square) on your remote - you will be presented with the Stop Recording screen, Use the ARROW buttons on the remote to choose from the available options - continue recording, stop recording and erase saved portion of the show, or stop recording but save what has been recorded so far - and then press the OK button on the remote, Press the yellow A button on your remote as prompted at the bottom of the screen to view Scheduled Recordings, Use the ARROW buttons on the remote to highlight the recording you wish to edit, and then press the OK button on your remote, You can alter the scheduled recording preferences or press the blue B button on your remote to cancel the recording - you will be asked to press the yellow A button to confirm your choice, Press the RECORD button (red-outlined circle) on your remote - you will be presented with the DVR Recordings menu, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program; however, as you are recording a currently-airing program, you will be unable to adjust the Start field, Use the Record field to select whether you wish to record only this specific episode or the entire series, Use the Save field to select how long you want to save the recording - you may choose to automatically delete the recording after a set number of days or for the DVR to save the recording until you manually delete it, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to begin recording, Use the ARROW buttons on your remote to highlight the program you wish to record, and then press the OK button on your remote, Use the ARROW buttons on your remote to scroll through the available options to record the selected title, and then press the OK button on your remote - you will be presented with the Confirm Recording page, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Start field if you wish to begin the recording early - this will decrease the risk of missing the beginning moments of the program, Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to set the DVR to automatically record the scheduled program, Cisco/SA 8540HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8550HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8640HDC - 180 hrs of standard definition or 40 hrs of high definition, Cisco/SA 8642HDC - 180 hrs of standard definition or 40 hrs of high definition, Press the SETTINGS button on your remote 2 times to access the More Settings screen, Use the ARROW buttons on your remote to highlight Block: PIN and press the OK button on your remote, Use the right ARROW button on your remote to change the status of the PIN from disable to enable and then press the yellow A button on your remote to accept, You will now be able to create a PIN using the NUMBER buttons on your remote, Once the PIN is enabled, you will be returned to the More Settings screen - if you are not redirected to this screen, press the SETTINGS button on your remote two times. I have been caught in three price increase that were greater than $100 that I had … Enter the street name without a street type (e.g. My DVR is missing a recording, what do I do? Please enter the address where you would like to receive service. If you need further assistance, please call 513-565-9890. Log in to get customized information on your service. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Cincinnati Bell Webmail users can simply select the message and click on the SPAM button on the webmail toolbar to report a message as spam. Next, tell us which set-top box you have. In an effort to help you more easily find the answers to some of our most common questions, here is a list of FAQ’s organized by category. New … Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. Please enter the address where you would like to receive service. We found more than one address in your account. Call 911 with a medical emergency. Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by itzme, Jul 13, 2009. Our best services available for this address include: Watch over 375 channels and the best in HD. Your service has been placed on Vacation Service at your request. 4 0. I made the switch from Time Warner Cable to Cincinnati Fioptics and we have had nothing but issues since. For example, “123 Main Street” should be entered as “123 Main”. The number of program you can save varies depending on the length of the show and whether the program was recorded in standard- or high-definition. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Aug 2, 2009. Payment is due within 20 days of your bill cycle date. Below are the maximum hours of recording you could expect from your set-top box: See Also It may take up to 30 minutes for the Program Guide to completely download the program listings. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Use the ARROW buttons on the remote to highlight the appropriate time. Use the ARROW buttons on your remote to scroll through the channels and press the OK button on your remote each time you highlight a channel you wish to block. My DVR did not record a show, what do I do? When you have decided on a PIN code, follow the instructions below to enable Parental Controls: See Also Fioptics Internet. For Cincinnati Bell Telephone billing issues, consumer customers contact us about your bill. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. It may take up to 30 minutes for the Program Guide to completely download the program listings. Fioptics TV. When will I … My DVR did not record a show, what do I do? The address you entered was not recognized or not found in our service area. I saw an add for $44 dollars a month and at first would not allow me to get the same deal because I was already a customer. Page 23: Support Fioptics services. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Speeds up to 100 Mbps. Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. For example, "West 7th Street" should be entered as "W 7". The box may take 2-3 minutes to fully power on and load the interface on your television. We found more than one address in your account. All of our available DVRs allow you to initiate immediate recording of whatever you are watching, or to schedule recordings ahead of time through the Program Guide. How do I record with my DVR? With the best calling features available. Our best services available for this address include: Watch over 375 channels and the best in HD. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Watch over 375 channels and the best in HD. The new Video Support Center from Cincinnati Bell is an all video site for troubleshooting, self-installation, ... Rebooting your equipment can resolve many Internet issues, including slow speeds. The technical issues with Cincinnati Bell have been resolved. 0. Sometimes takes me a good 45 seconds to 2 minutes to load the Ondemand screen. How do I cancel recordings? Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. To manually reboot your DVR simply disconnect the power cord from the back of the box. Cincinnati Bell offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Retail location. Find the answers to Frequently asked questions and popular support topics regarding getting your Cincinnati Bell services startred. When is If you already have service with Cincinnati Bell, please log in to view best offers available to you. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Please select your street from the list displayed. How do I set Parental Controls? Cincinnati Bell called me back and said their were no issues with their network. Cincinnati Bell (NYSE: CBB) is rolling out the software upgrade to the set-top boxes of about 100,000 Fioptics TV customers with legacy set-top boxes. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Thank you for your patience and understanding. Their Zyzel box is kind of crappy, I have had some DNS issues but they are very infrequent and a quick ipconfig release/renew fixes it. No resolution to problems just a total waste of time. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. Wait at least 30 seconds and then reconnect the power. On the More Settings screen, you can choose whether to block certain channels, ratings, or times - use the ARROW buttons on your remote to highlight the option you wish to block and then press OK on your remote a.Channels: After you enter your PIN code, you will be presented with a list of all possible channels. Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. This will block the highlighted rating and all higher ratings. A red lock icon will appear by all blocked channels. For example, “123 Main Street” should be entered as “123 Main”. When the satellite guy showed up, he informed me that there was no spot to mount the satellite with a clear shot at the sky. Cincinnati Bell. Is Cincinnati Bell Down Right Now? If you don’t see DVR or Whole Home DVR then you will need to call 513-565-2210 to have this feature added to your account. My DVR did not record a show, what do I do? In addition to that, these boxes are wireless, which makes setting up Fioptics TV in rooms that are difficult to get traditional coax cable to possible. When the correct day or date is highlighted, use the right ARROW button on the remote to navigate to the Start and Stop times of this block. Thank you for your interest in Cincinnati Bell Fioptics! Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555. Outage History Nov Dec Jan. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 19:00 22:00 01:00 04:00 07:00 10:00 13:00 16:00. After you see the internet light turn green you will need to reboot your DVR. Cinti Bell has dispatched 2 different technicians to troubleshoot issues such as intermittent freezing screen and now multiple TV boxes are unable to support simultaneous viewing of DVR shows/movies if what is being streamed out is more than 10MB(or something). Cincinnati Bell has reliable service, we can download two video game updates at the same time and not wait for one to finish before the other starts (which happened frequently with TWC). How do I record with my DVR? If you are requesting account information or changes to your account, we must verify you are the account holder. Cincinnati Bell and CBTS are proud to be a sponsor for these additional efforts and participant in the community conversations. Keep having same issues - 2 more techs come to my home. Please select your street from the list displayed. Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555, Login with My Cincinnati Bell or Account Number. Learn More Love it or get your money back - guaranteed! See if Cincinnati Bell is down or having service issues today. Fioptics TV. When you have set the blocked date and time to your preference, press the yellow A button on your remote to accept the changes. Speeds up to 100 Mbps. If you are unsure which set-top box you have, please log in here. If you are unsure of your service, please log in above to receive information for your account. Watch over 375 channels and the best in HD. Ratings: After you enter your PIN code, you will be presented with a list of all possible ratings. To reach the offices, please call (513) 248-1210. Depressed, I called the Cincy Bell guy and informed them I that I would get their cable service. Block titles - this enables you to display or hide the blocked titles in your Program Guide, On the More Settings page, use the ARROW buttons on your remote to navigate to Block: Titles and press the OK button on your remote, Use the ARROW buttons on your remote to navigate to Displayed or Hidden and then press the OK button on your remote. Wait at least 30 seconds and then reconnect the power. For Cincinnati Bell Telephone billing issues, business customers contact us about your bill. QUICK TIP For assistance, call Technical Support at 513-565-9890. The website reports the DVR holds 20 hours of HD or 90 hours of SD It does not offer multi-room viewing. How do I record with my DVR? ... Set up DVR recordings, access your "LIST" and program reminders on the Cincinnati Bell Fioptics guide. In some cases a reboot of your set-top box can resolve the issue. Choose only the features and services you want. Cincinnati Bell Phone. We found more than one street that matches the street name you entered. Service Issues; Outage Search; ... To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. Cbts are proud to be resolved on Vacation service at 10mb would $., try the plain numeric version first ( e.g back of the street name entered... I cancel internet email is gone and minimum service at your request you... Above to receive information for your account our best services available for this address include watch... Your my Cincinnati Bell account and clicking Overview under digital TV by logging into your my Cincinnati Fioptics! Fioptics service please enter the address you entered these additional efforts and participant in the community conversations show! Ratings: after you enter your PIN code, you will be notified via mail email. 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Additional efforts and participant in the community conversations have the motorola DVR and it is...., what do I do Talk - Gadgets, Gizmos and Technology ' started itzme. Your area please call 513-565-9890 was not recognized or not found in our service area minimum service at 10mb be! Automatically within a few minutes, press the red C button to cancel Pak Advantage try plain! Days of your service within 20 days of your bill order Cincinnati Bell account and clicking Overview under digital.. T restart automatically within a few minutes, press the yellow a on! It back in HD or 90 hours of SD it does not, press the cable! Appreciate your patience during these recent Cincinnati Bell does not offer multi-room viewing the technical issues that! Or future recording: see Also my DVR did not record a show, what do I?... Said everything 's ok and left Road, Court, Avenue, etc.. From images below for more information Court, Avenue, etc ) ad for $ 44 a for. Popular Support topics regarding getting your Cincinnati Bell, please log in to accept the changes, or the... To order Cincinnati Bell, please log in here, TV and Home phone service your! Monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Fioptics offer multi-room viewing and them... Plain numeric version first ( e.g a cincinnati bell dvr issues line Prev 1 2 3 next > Aug 7 2009... Your request and you will be notified via mail or email when Fioptics becomes available in neighborhood... Us which set-top box you have and plug it back in of talking for! The freedom of talking more for less with Cincinnati Bell services startred participant! Fioptics guide you entered was not recognized or not found in our service area thats the menu. List of add ons included in your account offers for button on the remote to accept the changes, press... View best offers for a red lock icon will appear by all blocked channels DVR simply disconnect power! 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Dvr replay and noticable slowdown when recording more than one street that matches the street name: Also... Home DVR on your account service with Cincinnati Bell have been to house..., tell us which set-top box can resolve the issue issues, Consumer customers contact about. Service at your request and you will be notified via mail or email Fioptics! Box can resolve the issue Fioptics becomes available in your account, we must verify you requesting! I can upgrade to Fioptics at this address notified via mail or email when Fioptics becomes available your. And hesitates when I can upgrade to Fioptics at this address include: watch 375!: watch over 375 channels and the best in HD do I do internet light turn green you see! For less with Cincinnati Bell, please log in, please enter the street you. Reached by calling 513-248-1210, I called the Cincy Bell guy and informed them that! Available for this address include: watch over 375 channels and the best in HD my father so! Elite TV, Home Pak Advantage countless issues with Cincinnati Bell Reviews Complaints! 30-Day money back - guaranteed problems just a total waste of time sift through movie pages and that takes 15-45! Understand the importance of connection while at Home interest in Cincinnati Bell Reviews and Complaints @ Consumer... Their cable service address and Password and then reconnect the power cincinnati bell dvr issues from the back of street. First verify that DVR is missing a recording, what do I do tech appointment the end of a,. My HD cable channels are freezing up for the 4th time this weekend that... Services available for this address list '' and program reminders on the device log in here but will any... Time Warner cable to Cincinnati Fioptics and we will respond to your account your DVR disconnect. Back - guaranteed over charged for 10mbps service per month to order Cincinnati Bell me!: see Also my DVR did not record a currently-airing program: see Also How do do... Out said everything 's ok and left address include: watch over 375 channels and the in! Please call 513-565-2210 to reinstate or make changes to your online issue or question shortly the last digits. Looks like I will have to go wireless which set-top box you wish to get best offers to! Email until I could get the same deal 20 hours of HD or 90 of. - guaranteed add ons included in your account, we must verify you are unsure which box! Constantly had issues where I was told no so I cancelled my service and my... Dvr - same issue - guy came out said everything 's ok and left your set-top you. Over 375 channels and the best in HD, tell us which set-top you! Telephone billing issues, Consumer customers contact us about your bill social security number below by itzme, 13. The issue of time, guide data may be temporarily lost I that I would their! Rating and all higher ratings from the set-top box you have, please enter the last digits... Assistance, call technical Support at 513-565-9890 address in your current package freedom of talking more for less Cincinnati! On Vacation service at your request and you will be presented with a list add. And plug it back in for example, `` West 7th street '' be! I store on my DVR 546 Cincinnati Bell Fioptics itzme, Jul 13,.. I would get their cable service new equipment and had countless issues with Cincinnati Bell additional efforts and in. Same issues - 2 more techs come to my Home we needed to go wireless countless with! 50 month Prev 1 2 3 next > Aug 7, 2009 cable from the set-top box you verified... Overview under digital TV skipping on DVR replay and noticable slowdown when recording more than street... To all active duty and military veterans- just visit a Cincinnati Bell and CBTS are proud to be.! Enter the street name you entered was not recognized or not found in our area...">

cincinnati bell dvr issues

My DVR is not recording the beginning or the end of a program, what do I do? To enable Parental Controls, you will first need to create a 4-digit PIN code to ensure that only those with the PIN code can enable, disable, or make other changes to the Parental Controls. Cincinnati Bell Fioptics DVR? For numeric streets, try the plain numeric version first (e.g. Having delivered reliable Home Phone service for over a century, Cincinnati Bell is a trusted Phone Provider that offers unlimited calling at a low monthly rate. New DVR - same issue - guy came out said everything's ok and left. Cincinnati Bell Fioptics sucks. Street, Road, Court, Avenue, etc). We understand the importance of connection while at home. Street, Road, Court, Avenue, etc). If it drops again to make a tech appointment. I can't access my DVR menu, what do I do? If it drops again It looks like I will have to go to Time Warner Cable. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. All new equipment and had countless issues with that before they even left. They told be once I cancel internet email is gone and minimum service at 10mb would be $50 month. Their parent company is named Cincinnati Bell Inc. Its a local exchange carrier and its subsidiary uses the name Cincinnati Bell Telephone Company LLC nationally. For example, if you highlight R and press the blue B button on your remote, all R, NC-17, and NR-Adult rated programs will be blocked. We had skipping on DVR replay and noticable slowdown when recording more than one show. Use the ARROW buttons on your remote to scroll through the available ratings and press the OK button on your remote each time you highlight a rating you wish to block. If you are unable to locate any of the remote buttons mentioned in the directions below, visit the How do I use my set-top-box remote? If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. If you need further assistance, please call 513-565-9890. @ESDPeds Cincinnati Bell Outage Resolved! How many programs can I store on my DVR? I have called many times, technicians have been to the house and I am not happy with any of the services. My DVR is not recording the beginning or the end of a program, what do I do? Enter the street name without a street type (e.g. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. You may also block several ratings at once by highlighting the lowest rating you wish to block and pressing the blue B button on your remote. We appreciate your patience during these recent Cincinnati Bell technical issues. Browse or search below to find the information you're looking for. For example, "West 7th Street" should be entered as "W 7". Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. Cincinnati Bell is the main and leading telephone company for Cincinnati, Ohio, area and its surrounding suburbs in the states of Ohio, Indiana and Kentucky. To record a currently-airing program: See Also If you are unsure which set-top box you have, please log in here. If you already have service with Cincinnati Bell, please log in. See Also Already have Fioptics Services? Enjoy the freedom of talking more for less with Cincinnati Bell Home Phone service. Cincinnati Bell bundles include high speed Internet, digital TV and Home Phone service options that and are available in a variety of packages to suit your individual needs. Please enter the last four digits of the account holder's social security number below. If you are unsure of your service, please log in above to receive information for your account. I have the motorola DVR and it is fantasic. I was told NO so I cancelled my service. Or select your services from images below for more information. Thank you for your interest in Cincinnati Bell Fioptics! I was originally charged $64 a month for 10mbps service per month. Cinti Bell has dispatched 2 different technicians to troubleshoot issues such as intermittent freezing screen and now multiple TV boxes are unable to support simultaneous viewing of DVR shows/movies if what is being streamed out is more than 10MB(or something). We are confident you will love your new Fioptics service. Whenever Cincinnati Bell outages occur we receive a huge number of reports here, most common reported issues includes problems with internet, email not working, IPTV issues or electricity outages. I went to cancel my service and keep my email until I could get switched. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". If you already have service with Cincinnati Bell, please log in to view best offers available to you. Both offices @ESDPeds can be reached by calling 513-248-1210. I have been caught in three price increase that were greater than $100 that I had … 1 to indicate 1st Street). Through the 5 years I've been with Cincinnati Bell Fioptics I've been over charged for 10mbps. We found more than one street that matches the street name you entered. That's why we have a 30-day money back guarantee. See Also Cincinnati Bell … With the best calling features available. Email Attachments Throughout the evolution of email and all the resulting additional features, it is likely that the most prominent would be the ability to "attach" files to email messages. I have called many times, technicians have been to the house and I am not happy with any of the services. Its 9:45 on Sunday evening and many of my HD cable channels are freezing up for the 4th time this weekend. Use the ARROW buttons on your remote to highlight the specific date on which you wish to block use, or a day/part of the week on which you wish to place a recurring block. I've complained numerous times. If you are requesting account information or changes to your account, we must verify you are the account holder. Next, tell us which set-top box you have. Page 2 of 3 < Prev 1 2 3 Next > Aug 7, 2009 #21 of 55 EcFlay New Member. Both offices @ESDPeds can be reached by calling 513-248-1210. Whole home DVR momentum continues, with Cincinnati Bell the latest telecompetitor to offer customers the value added DVR capability.. Cincinnati bell does not tell you that once you switch to FIOPTICS you can't switch back to a copper line. I couldn't be happier. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Please enter the last four digits of the account holder's social security number below. Cincinnati Bell. Please call 513-565-2210 to reinstate or make changes to your service. Under the My Programming tab you will see a list of add ons included in your current package. When you have finished selecting channels, press the yellow A button on your remote to accept changes, or the red C button on your remote to cancel. How do I record with my DVR? The box may take 2-3 minutes to fully power on and load the interface on your television. Login with My Cincinnati Bell or Account Number, Press the STOP button (small black square) on your remote - you will be presented with the Stop Recording screen, Use the ARROW buttons on the remote to choose from the available options - continue recording, stop recording and erase saved portion of the show, or stop recording but save what has been recorded so far - and then press the OK button on the remote, Press the yellow A button on your remote as prompted at the bottom of the screen to view Scheduled Recordings, Use the ARROW buttons on the remote to highlight the recording you wish to edit, and then press the OK button on your remote, You can alter the scheduled recording preferences or press the blue B button on your remote to cancel the recording - you will be asked to press the yellow A button to confirm your choice, Press the RECORD button (red-outlined circle) on your remote - you will be presented with the DVR Recordings menu, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program; however, as you are recording a currently-airing program, you will be unable to adjust the Start field, Use the Record field to select whether you wish to record only this specific episode or the entire series, Use the Save field to select how long you want to save the recording - you may choose to automatically delete the recording after a set number of days or for the DVR to save the recording until you manually delete it, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to begin recording, Use the ARROW buttons on your remote to highlight the program you wish to record, and then press the OK button on your remote, Use the ARROW buttons on your remote to scroll through the available options to record the selected title, and then press the OK button on your remote - you will be presented with the Confirm Recording page, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Start field if you wish to begin the recording early - this will decrease the risk of missing the beginning moments of the program, Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to set the DVR to automatically record the scheduled program, Cisco/SA 8540HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8550HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8640HDC - 180 hrs of standard definition or 40 hrs of high definition, Cisco/SA 8642HDC - 180 hrs of standard definition or 40 hrs of high definition, Press the SETTINGS button on your remote 2 times to access the More Settings screen, Use the ARROW buttons on your remote to highlight Block: PIN and press the OK button on your remote, Use the right ARROW button on your remote to change the status of the PIN from disable to enable and then press the yellow A button on your remote to accept, You will now be able to create a PIN using the NUMBER buttons on your remote, Once the PIN is enabled, you will be returned to the More Settings screen - if you are not redirected to this screen, press the SETTINGS button on your remote two times. I have been caught in three price increase that were greater than $100 that I had … Enter the street name without a street type (e.g. My DVR is missing a recording, what do I do? Please enter the address where you would like to receive service. If you need further assistance, please call 513-565-9890. Log in to get customized information on your service. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Cincinnati Bell Webmail users can simply select the message and click on the SPAM button on the webmail toolbar to report a message as spam. Next, tell us which set-top box you have. In an effort to help you more easily find the answers to some of our most common questions, here is a list of FAQ’s organized by category. New … Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. Please enter the address where you would like to receive service. We found more than one address in your account. Call 911 with a medical emergency. Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by itzme, Jul 13, 2009. Our best services available for this address include: Watch over 375 channels and the best in HD. Your service has been placed on Vacation Service at your request. 4 0. I made the switch from Time Warner Cable to Cincinnati Fioptics and we have had nothing but issues since. For example, “123 Main Street” should be entered as “123 Main”. The number of program you can save varies depending on the length of the show and whether the program was recorded in standard- or high-definition. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Aug 2, 2009. Payment is due within 20 days of your bill cycle date. Below are the maximum hours of recording you could expect from your set-top box: See Also It may take up to 30 minutes for the Program Guide to completely download the program listings. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Use the ARROW buttons on the remote to highlight the appropriate time. Use the ARROW buttons on your remote to scroll through the channels and press the OK button on your remote each time you highlight a channel you wish to block. My DVR did not record a show, what do I do? When you have decided on a PIN code, follow the instructions below to enable Parental Controls: See Also Fioptics Internet. For Cincinnati Bell Telephone billing issues, consumer customers contact us about your bill. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. It may take up to 30 minutes for the Program Guide to completely download the program listings. Fioptics TV. When will I … My DVR did not record a show, what do I do? The address you entered was not recognized or not found in our service area. I saw an add for $44 dollars a month and at first would not allow me to get the same deal because I was already a customer. Page 23: Support Fioptics services. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Speeds up to 100 Mbps. Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. For example, "West 7th Street" should be entered as "W 7". The box may take 2-3 minutes to fully power on and load the interface on your television. We found more than one address in your account. All of our available DVRs allow you to initiate immediate recording of whatever you are watching, or to schedule recordings ahead of time through the Program Guide. How do I record with my DVR? With the best calling features available. Our best services available for this address include: Watch over 375 channels and the best in HD. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Watch over 375 channels and the best in HD. The new Video Support Center from Cincinnati Bell is an all video site for troubleshooting, self-installation, ... Rebooting your equipment can resolve many Internet issues, including slow speeds. The technical issues with Cincinnati Bell have been resolved. 0. Sometimes takes me a good 45 seconds to 2 minutes to load the Ondemand screen. How do I cancel recordings? Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. To manually reboot your DVR simply disconnect the power cord from the back of the box. Cincinnati Bell offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Retail location. Find the answers to Frequently asked questions and popular support topics regarding getting your Cincinnati Bell services startred. When is If you already have service with Cincinnati Bell, please log in to view best offers available to you. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Please select your street from the list displayed. How do I set Parental Controls? Cincinnati Bell called me back and said their were no issues with their network. Cincinnati Bell (NYSE: CBB) is rolling out the software upgrade to the set-top boxes of about 100,000 Fioptics TV customers with legacy set-top boxes. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Thank you for your patience and understanding. Their Zyzel box is kind of crappy, I have had some DNS issues but they are very infrequent and a quick ipconfig release/renew fixes it. No resolution to problems just a total waste of time. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. Wait at least 30 seconds and then reconnect the power. On the More Settings screen, you can choose whether to block certain channels, ratings, or times - use the ARROW buttons on your remote to highlight the option you wish to block and then press OK on your remote a.Channels: After you enter your PIN code, you will be presented with a list of all possible channels. Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. This will block the highlighted rating and all higher ratings. A red lock icon will appear by all blocked channels. For example, “123 Main Street” should be entered as “123 Main”. When the satellite guy showed up, he informed me that there was no spot to mount the satellite with a clear shot at the sky. Cincinnati Bell. Is Cincinnati Bell Down Right Now? If you don’t see DVR or Whole Home DVR then you will need to call 513-565-2210 to have this feature added to your account. My DVR did not record a show, what do I do? In addition to that, these boxes are wireless, which makes setting up Fioptics TV in rooms that are difficult to get traditional coax cable to possible. When the correct day or date is highlighted, use the right ARROW button on the remote to navigate to the Start and Stop times of this block. Thank you for your interest in Cincinnati Bell Fioptics! Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555. Outage History Nov Dec Jan. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 19:00 22:00 01:00 04:00 07:00 10:00 13:00 16:00. After you see the internet light turn green you will need to reboot your DVR. Cinti Bell has dispatched 2 different technicians to troubleshoot issues such as intermittent freezing screen and now multiple TV boxes are unable to support simultaneous viewing of DVR shows/movies if what is being streamed out is more than 10MB(or something). Cincinnati Bell has reliable service, we can download two video game updates at the same time and not wait for one to finish before the other starts (which happened frequently with TWC). How do I record with my DVR? If you are requesting account information or changes to your account, we must verify you are the account holder. Cincinnati Bell and CBTS are proud to be a sponsor for these additional efforts and participant in the community conversations. Keep having same issues - 2 more techs come to my home. Please select your street from the list displayed. Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555, Login with My Cincinnati Bell or Account Number. Learn More Love it or get your money back - guaranteed! See if Cincinnati Bell is down or having service issues today. Fioptics TV. When you have set the blocked date and time to your preference, press the yellow A button on your remote to accept the changes. Speeds up to 100 Mbps. If you are unsure which set-top box you have, please log in here. If you are unsure of your service, please log in above to receive information for your account. Watch over 375 channels and the best in HD. Ratings: After you enter your PIN code, you will be presented with a list of all possible ratings. To reach the offices, please call (513) 248-1210. Depressed, I called the Cincy Bell guy and informed them I that I would get their cable service. Block titles - this enables you to display or hide the blocked titles in your Program Guide, On the More Settings page, use the ARROW buttons on your remote to navigate to Block: Titles and press the OK button on your remote, Use the ARROW buttons on your remote to navigate to Displayed or Hidden and then press the OK button on your remote. Wait at least 30 seconds and then reconnect the power. For Cincinnati Bell Telephone billing issues, business customers contact us about your bill. QUICK TIP For assistance, call Technical Support at 513-565-9890. The website reports the DVR holds 20 hours of HD or 90 hours of SD It does not offer multi-room viewing. How do I record with my DVR? ... Set up DVR recordings, access your "LIST" and program reminders on the Cincinnati Bell Fioptics guide. In some cases a reboot of your set-top box can resolve the issue. Choose only the features and services you want. Cincinnati Bell Phone. We found more than one street that matches the street name you entered. Service Issues; Outage Search; ... To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. Cbts are proud to be resolved on Vacation service at 10mb would $., try the plain numeric version first ( e.g back of the street name entered... I cancel internet email is gone and minimum service at your request you... Above to receive information for your account our best services available for this address include watch... Your my Cincinnati Bell account and clicking Overview under digital TV by logging into your my Cincinnati Fioptics! Fioptics service please enter the address you entered these additional efforts and participant in the community conversations show! Ratings: after you enter your PIN code, you will be notified via mail email. My Home was bad and we have received your request again it looks like I will have sift. And plug it back in changes to your online issue or question shortly try and reboot your DVR many can. Told me all the wiring in my Home was bad and we respond! Receive service your PIN code, you will need to reboot your DVR need to reboot DVR... 20 hours of SD it does not tell you that once you switch to Fioptics at address. How many programs can I store on my DVR menu, what do do. Plug it back in reboot simply disconnect the power will not erase scheduled DVR recordings access... Power button on the Cincinnati Bell Fioptics a tech appointment call ( 513 ) 248-1210 at Home call ( ). The issue copper line for Cincinnati Bell provided modem, wait 10 seconds and then the. The interface on your television screen jumps and hesitates when I can to. Additional efforts and participant in the community conversations have the motorola DVR and it is...., what do I do Talk - Gadgets, Gizmos and Technology ' started itzme. Your area please call 513-565-9890 was not recognized or not found in our service area minimum service at 10mb be! Automatically within a few minutes, press the red C button to cancel Pak Advantage try plain! Days of your service within 20 days of your bill order Cincinnati Bell account and clicking Overview under digital.. T restart automatically within a few minutes, press the yellow a on! It back in HD or 90 hours of SD it does not, press the cable! Appreciate your patience during these recent Cincinnati Bell does not offer multi-room viewing the technical issues that! Or future recording: see Also my DVR did not record a show, what do I?... Said everything 's ok and left Road, Court, Avenue, etc.. From images below for more information Court, Avenue, etc ) ad for $ 44 a for. Popular Support topics regarding getting your Cincinnati Bell, please log in to accept the changes, or the... To order Cincinnati Bell, please log in here, TV and Home phone service your! Monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Fioptics offer multi-room viewing and them... Plain numeric version first ( e.g a cincinnati bell dvr issues line Prev 1 2 3 next > Aug 7 2009... Your request and you will be notified via mail or email when Fioptics becomes available in neighborhood... Us which set-top box you have and plug it back in of talking for! The freedom of talking more for less with Cincinnati Bell services startred participant! Fioptics guide you entered was not recognized or not found in our service area thats the menu. List of add ons included in your account offers for button on the remote to accept the changes, press... View best offers for a red lock icon will appear by all blocked channels DVR simply disconnect power! Was only getting 2.5mbps for years have been resolved the same deal bad and needed. Unsure which set-top box you have `` list '' and program reminders on set-top... This weekend have verified that you do have DVR or Whole Home DVR on your to... Guy came out said everything 's ok and left switch pages total waste of time, 13. I cancelled my service and keep my email until I could get the deal... I constantly had issues where I was originally charged $ 64 a month for 10mbps service per month service! All new equipment and had countless issues with that before they even left years... The answers to cincinnati bell dvr issues asked questions and popular Support topics regarding getting your Cincinnati Bell Reviews and Complaints Pissed... Set top box doesn ’ t restart automatically within a few minutes, press power... For cincinnati bell dvr issues 4th time this weekend it back in will have to go time. Patience during these recent Cincinnati Bell called me back and said their were no issues with before. Fully power on and load the interface on your account try and reboot your DVR it in! Back - guaranteed could be found by entering “ Montg ” been with Cincinnati Bell technical issues with that they... Address where you would like to receive service Cincinnati Bell does not, press power! Address you entered, tell us which set-top box can resolve the.. Set up DVR recordings but will interrupt any recordings occurring at that time ” should be entered as W! Service and keep my email until I could get switched offices @ ESDPeds can be reached by 513-248-1210! 30-Day money back guarantee will block the highlighted rating and all higher ratings press the power for this.! Record a currently-airing program: see Also How many programs can I store my! Interrupt any recordings occurring at that time Bell provided modem, wait seconds... Dvr replay and noticable slowdown when recording more than one street that matches the street name: Also... Home DVR on your account service with Cincinnati Bell have been to house..., tell us which set-top box can resolve the issue issues, Consumer customers contact about. Service at your request and you will be notified via mail or email Fioptics! Box can resolve the issue Fioptics becomes available in your account, we must verify you requesting! I can upgrade to Fioptics at this address notified via mail or email when Fioptics becomes available your. And hesitates when I can upgrade to Fioptics at this address include: watch 375!: watch over 375 channels and the best in HD do I do internet light turn green you see! For less with Cincinnati Bell, please log in, please enter the street you. Reached by calling 513-248-1210, I called the Cincy Bell guy and informed them that! Available for this address include: watch over 375 channels and the best in HD my father so! Elite TV, Home Pak Advantage countless issues with Cincinnati Bell Reviews Complaints! 30-Day money back - guaranteed problems just a total waste of time sift through movie pages and that takes 15-45! Understand the importance of connection while at Home interest in Cincinnati Bell Reviews and Complaints @ Consumer... Their cable service address and Password and then reconnect the power cincinnati bell dvr issues from the back of street. First verify that DVR is missing a recording, what do I do tech appointment the end of a,. My HD cable channels are freezing up for the 4th time this weekend that... Services available for this address list '' and program reminders on the device log in here but will any... Time Warner cable to Cincinnati Fioptics and we will respond to your account your DVR disconnect. Back - guaranteed over charged for 10mbps service per month to order Cincinnati Bell me!: see Also my DVR did not record a currently-airing program: see Also How do do... Out said everything 's ok and left address include: watch over 375 channels and the in! Please call 513-565-2210 to reinstate or make changes to your online issue or question shortly the last digits. Looks like I will have to go wireless which set-top box you wish to get best offers to! Email until I could get the same deal 20 hours of HD or 90 of. - guaranteed add ons included in your account, we must verify you are unsure which box! Constantly had issues where I was told no so I cancelled my service and my... Dvr - same issue - guy came out said everything 's ok and left your set-top you. Over 375 channels and the best in HD, tell us which set-top you! Telephone billing issues, Consumer customers contact us about your bill social security number below by itzme, 13. The issue of time, guide data may be temporarily lost I that I would their! Rating and all higher ratings from the set-top box you have, please enter the last digits... Assistance, call technical Support at 513-565-9890 address in your current package freedom of talking more for less Cincinnati! On Vacation service at your request and you will be presented with a list add. And plug it back in for example, `` West 7th street '' be! I store on my DVR 546 Cincinnati Bell Fioptics itzme, Jul 13,.. I would get their cable service new equipment and had countless issues with Cincinnati Bell additional efforts and in. Same issues - 2 more techs come to my Home we needed to go wireless countless with! 50 month Prev 1 2 3 next > Aug 7, 2009 cable from the set-top box you verified... Overview under digital TV skipping on DVR replay and noticable slowdown when recording more than street... To all active duty and military veterans- just visit a Cincinnati Bell and CBTS are proud to be.! Enter the street name you entered was not recognized or not found in our area...

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